FAQ

Why Diamond Glacier Adventures?

Diamond Glacier Adventures is committed to providing a high-class service that our clients will be completely satisfied with. With our highly qualified mountain guides, DGA ensures visitors experience a lifetime adventure while climbing Mt. Kilimanjaro, enjoying amazing wildebeest migration in Serengeti National Park, or taking a beach holiday in the white sands of Zanzibar. Our main goal is to provide everyone that comes on a trip with us a fascinating and memorable experience.

We are a local organization that is concerned with porter rights, as well as being eco-friendly. We are also very concerned about safety. Please read more…

What is the food like?

At sunrise, after a bowl of porridge, some toast, fried egg and sausages, it’s another beautiful day to start your walk/ride.

Dinner will start with a fresh soup either made of carrot, cucumber, pumpkin or vegetable followed by a main course and some fruit. Later on you will have either a hot cup of tea, energy drink, hot chocolate or coffee.

All diets can be accomodated. Please just give us advance notice.

Do I need to bring my own sleeping bag or tent?

You can either bring your own sleeping bag or hire one. The tent is already included in the price, but if you bring your own, we will lower the price by $30.

How close do I get to the animals?

It is important to follow park regulations. Normally, the guide should keep a distance of at least 25 meters from the animals; however, some animals actually come near vehicles or stay close to the tracks. It is a good idea to bring binoculars to see animals that are further in the distance.

What is the safari car like?

All of the safari cars are four wheel drive, usually either a Land Cruiser or a Land Rover.

What will the safari / climbing Kilimanjaro be like each day?

Your safari driver or mountain guide will tell you the plan for the next day every everning after dinner.

What are the tipping guidelines? (2012)

Chief Guide: $25 per day
Assistant Guide: $20 per day
Cook: $15 per day
Porter: $8 to $10 per day
Safari driver: $20 to $25 per day

Tips are much appreciated. They tell the guides how much you appreciate their help during the trip. Tips should not be dependent on whether you summit, but rather whether your guides were professional and had your best interests in mind.

If your guides and porters have not met your expectations please inform Diamond Glacier Adventures at the office immediately and do not feel obligated to give a tip. If anyone presses you for a tip during your trek, inform Diamond Glacier Adventures as well, as this is against company policy.
Give tips depending on your satisfaction. Tips can go hire or low; these are not our fixed guidelines. Feel free to discuss tips with your guide one night before the end of your trip. The head guide can give advice on tipping for other members of the group.

 

Which airport do I need to fly into?

You can land at either Kilimanjaro International Airport (45 km from Arusha) or Mwalimu Nyerere Airport (Dar es salaam) or Nairobi International Airport.

 

Can I arrange transport with your company to and from the airport?

Yes, you can arrange the transport with us.

Will your company provide travel insurance?

It is suggested that clients have their own traveler’s insurance. There is rescue on Mt. Kilimanjaro, but it does not include medical services, only stretcher service from the mountain base all the way down, and after rescue, ambulance to the hospital. We do everything we can to ensure your safety and health, but we cannot be held responsible. Please organize your insurance from home.

How do I send the deposit to reach you in a safe way?

Please contact us for details on how to send money through the bank.

How far in advance do I need to book?

Booking for any tour you would like to do with us should be made at least 2 weeks before the start date. Doing this will enable us to make preparations, especially for places like Marangu route (which offers hut facilities) and lodge safari.

What does the safari car look like? 

A Safari Car

A Safari Car

Above, Jof, our safari driver, with a client at Ngorongoro Crater.