Terms and conditions

  • We require a deposit of 30% of the total invoice to secure your reservation.
  • The balance of 70% payment is due either before you arrive, or in cash when you arrive.
  • Payments can be made through 3G Direct Pay or by wiring money to our bank account.

How 3G Direct Pay works: Once we have all the necessary details (full name, passport number, home address, etc.), we will open an account for you and send you the transaction details. You will have the option to pay by credit card. Payment made by credit card will incur a 5% fee. A detailed description is found here.

Cancellation policy

Dear DGA traveler(s), in order to maintain our business, if you cancel your reservation for any reason, DGA will charge a fee as outlined below. There will be no refunds to clients after the tour or climb has started, or for those who do not complete the itinerary. Cancellation must be made in writing and will take effect the day it is received by DGA.

  • Cancellation more than 90 days prior to start date: 20% penalty of total price
  • Cancellation between 30 and 90 days prior to start date: 30% penalty of total price
  • Cancellation between 7 and 30 days prior to first start date: 50% penalty of total price

Passports and visas

You are required to ensure that your passport and travel documentation is in order and that you have obtained the necessary visas for your journey. Remember to take all the necessary health vaccines.

Insurance

We strongly advise travelers to take out insurance against cancellation, curtailments, illness, loss of baggage, and default at the time of booking. The purchase of travel insurance should be completed within 15 days of your initial trip deposit in order to benefit from the carrier’s full range of benefits.

International and domestic air bookings

Reconfirmation of flight bookings is the responsibility of the traveler. As tour arrangements may be booked to connect with international and domestic air flights, it is your responsibility to keep us updated as to your flight times and numbers.

Payment of a deposit will indicate an acceptance of these booking conditions.